Will the same team members clean my home?
Yes, however, circumstances such as sickness, holidays, family matters etc., could result in alternate team members to fill in in order to get your home cleaned.
What are you hours of operation?
Our regular hours are Monday through Sunday 7:00 AM - 6:00 PM
What should I do before a cleaning appointment?
In order for your appointment to go as smoothly and quickly as possible, we would ask that you pick up personal items such as clothing and valuables and put them away. Should you have pets, for their safety and ours, please keep them out of the work areas and paths. This will help prevent accidents and injuries to them and our employees.
Do I need to provide cleaning supplies or any equipment?
We use our own natural Eco-friendly, cleaning supplies that are not harmful to you, your children and your pets!
Can we make arrangements for a cleaning appointment at a time when we are not home?
Yes. At the time you schedule your appointment or walk thru estimate, arrangements can be made for home watch access or key/code entrance to your home. We keep your mode of entry in a secure location with access to authorized team member only.
What happens if something brakes while you are cleaning?
At A.S. Meticulous Cleaning L.L.C., every consultant and a cleaning member is carefully trained to take the upmost care in handling your personal items and surfaces. But should our actions result in damage, we will notify you as soon as a situation arises to discuss how you would like the situation resolved. A.S. Meticulous Cleaning L.L.C. is fully insured.
What about my pets?
For their safety and ours, please keep pet's out of the work areas and paths of our team members. This will help prevent accidents and injuries to your pets as well as our team members. We love pets and they will be treated with love and respect!