Vacation Rental Cleaning

LICENSED - L19000196326, INSURED AND BONDED

About


About
Who is A.S. Meticulous Cleaning L.L.C.? ! ?

You should not have to worry about managing cleaners hoping they show up. You focus on what you do best and let us handle the turnover process.

What YOU Get With A.S. Meticulous Cleaning L.L.C.:
• RELIABLE, high-quality, and trustworthy cleaners for your short-term rental unit
• Allows you to focus on hosting instead of managing cleaners
• Gets you that 5-star rating!

Will my cleaners know how to clean short-term rentals?

Heck yes they do! A regular cleaning is NOT the same as a turnover cleaning, and we know that. All cleaners have experience in turnover cleaning and know exactly what is needed.

Before your cleaning, please provide any specific cleaning notes that can be unique to your property. We will add these notes to every cleaning so the referred crew is always aware of what is needed.

Do cleaners bring their own supplies?

Yup! Your cleaners will bring everything needed for your cleaning. However, the cleaners will not bring laundry detergent, dishwasher soap, or trash can liner. Just tell us where those are stored at your unit :)

How do you ensure quality?
Your cleaners will all have experience in short-term rental cleaning and we offer the 100% Satisfaction Guarantee as well.




Services


AUTO-SCHEDULE CLEANINGS

Your calendar will sync with our system, so cleanings can be automatically scheduled for you after guest check-out. You can still add, delete, or reschedule cleanings at your convenience. No more texting cleaners, now you can automate scheduling!

ASSIGNED CLEANERS SHOW UP

You are assigned 2-3 “primary” cleaning crews who all have experience in vacation rental cleaning and pass our 5 Step Screening Process. Your unit is cleaned between your check out/in times. See our Services page for what is included in your turnover package.

INSPECTION/DAMAGE REPORT

The workers will be on the lookout for any damages. If they find any damages, they will take pictures via our app and you will be notified. The workers will also notify you if you’re running low on certain supplies (toilet paper, paper towels, etc.)

Features


SAVES YOU TIME

Book online in 60 seconds – no hidden feeds, no surprises. We know you’re a busy person, take back your time!

SAFETY FIRST

Check out our 5-Step Screening Process to make sure you have the best cleaners in the market. Less than 2% of applicants make it through our vetting process.

ONLY THE BEST QUALITY

You’ll get a follow-up email to rate and review EACH cleaning to make sure you’re completely happy! We personally view and respond to all ratings :)

EASY TO GET HELP

All inquiries are answered the same-day. We aim to resolve any complaints completely within 48 hours.

CASH-FREE PAYMENT

Easy automated credit card payment, only charged AFTER the cleaning. All payment info goes through multiple levels of encryption and is securely stored.

NEVER A "NO-SHOW". GUARANTEED!

“No Shows” are the worse case scenario for any host and we know it. As long as you book at least 48 hours in advance, we GUARANTEE there will not be a no-show!

Schedule Booking


F.A.Q


Will the same team members clean my home?

Yes, however, circumstances such as sickness, holidays, family matters etc., could result in alternate team members to fill in in order to get your home cleaned.

What are you hours of operation?

Our regular hours are Monday through Sunday 7:00 AM - 6:00 PM

What should I do before a cleaning appointment?

In order for your appointment to go as smoothly and quickly as possible, we would ask that you pick up personal items such as clothing and valuables and put them away. Should you have pets, for their safety and ours, please keep them out of the work areas and paths. This will help prevent accidents and injuries to them and our employees.

Do I need to provide cleaning supplies or any equipment?

We use our own natural  Eco-friendly, cleaning supplies that are not harmful to you, your children and your pets!

Can we make arrangements for a cleaning appointment at a time when we are not home?

Yes. At the time you schedule your appointment or walk thru estimate, arrangements can be made for home watch access or key/code entrance to your home. We keep your mode of entry in a secure location with access to authorized team member only.

What happens if something brakes while you are cleaning?

At A.S. Meticulous Cleaning L.L.C., every consultant and a cleaning member is carefully trained to take the upmost care in handling your personal items and surfaces. But should our actions result in damage, we will notify you as soon as a situation arises to discuss how you would like the situation resolved. A.S. Meticulous Cleaning L.L.C. is fully insured.

What about my pets?

For their safety and ours, please keep pet's out of the work areas and paths of our team members. This will help prevent accidents and injuries to your pets as well as our team members. We love pets and they will be treated with love and respect!

Why should I do business with A.S. Meticulous Cleaning L.L.C. ?


Most hosts have a lockbox or hide the key somewhere for the cleaners. Please provide the location of the key or lockbox code in the notes schedule when you book. We do not hold onto spare keys. BUT we absolutely recommend that you also have a backup key stored somewhere!

F.A.Q


Is your service guaranteed?

Yes, in fact we 110% guarantee that you will be satisfied with our cleaning. If you are not happy, we will come back and clean it for no additional cost.

Do you offer last minute cleaning appointments?

Absolutely!  Please contact us during our working hours Monday-Sunday 7:00 AM - 6:00 PM

How soon in advance do I need to schedule?


You'll need to schedule a cleaning 48 hours before. However, we totally recommend scheduling cleanings as far in advance as possible -you can always log in and schedule all upcoming cleanings you have. We always do our best to accommodate cleanings but if you schedule a cleaning very last minute (under 48 hours), we unfortunately cannot guarantee availability :(

If you have a same day booking, please give us a call to see if we have availability and we'll work our butts off to help you!

What is your cancellation policy?


We get it, sometimes guests may cancel last minute and things come up. Because of this, we do not have a cancellation fee if you cancel at least 1 day before the cleaning. If you cancel after 4PM the day before the cleaning or on the same day as the cleaning, there is a $30 cancellation fee

Do you do laundry?


Yup! Between 1-3 loads of laundry is included as part of the package, depending on the size of your home. If you do NOT need laundry, you may qualify for a discounted rate. If you have more loads to be done, don't worry! Additional loads will automatically be billed at $10/load.

We use the linen that you provide us. Laundry service is included in the price as long as the machines are on-site or in-building. If not, there is a $10 gas/time charge (in addition to reimbursement) to go to a laundromat.

How Do I pay For The Service?

 Payment is made at the time of each cleaning. Our standard payment option is by debit or credit card.

Do you always arrive at the scheduled time?


Our Guarantee is that the cleaning will get done before your next guest checks in. Because of how absurd traffic can be, we CANNOT guarantee an exact start time. But fear not! We plan the cleaners routes so they have enough time to do a kick-ass job on your unit and your guests will be happy

What will A.S. Meticulous Cleaning L.L.C. Do in my home?

What if there are no keys in the lockbox or the code doesn't work?
You’ve been there… cleaners calling and texting like mad because there are no keys in the lockbox, new guests find the code isn’t working… it’s a dinner ruiner for sure! Our cleaners will call, text and generally make a huge fuss for the next 30 minutes after arrival until they get a hold of you. When you are aware of the issue and coordinating with the previous guest to bring the keys back or get the new lockbox code, the cleaners can stay at your unit until the keys/code are found and everything is ready for your new guests. We charge $40/hour from the arrival time for them to stay on site and wait for the key, or a $50 cancellation/reschedule fee. Fret not though! Get in touch with our office ASAP at 239-404-5722 once you see our messages. While we can no longer guarantee availability or arrival time at this stage, our entire Operations team will work our behinds off to route another cleaner to your unit.

Contact


  • Naples, Florida, United States